Abstract / Introduction

The MMGC Hospital Management System is a comprehensive web-based platform designed to streamline the clinical, administrative, and financial operations of hospitals and healthcare centers. It integrates multiple stakeholders—Admins, Doctors, Nurses, Support Staff, and Patients—into a centralized system.

The system provides a patient portal for appointment booking, medical records access, and billing, a doctor portal for managing patients and prescriptions, and support staff tools for handling front-desk, lab, pharmacy, and billing activities. Admins benefit from dashboards, reports, and revenue management. Automated SMS/WhatsApp notifications keep all users informed about appointments, payments, and reports. The project aims to reduce paperwork, improve efficiency, and enhance patient-care experience by digitalizing hospital workflows.

Functional Requirements:

User Side (Website Frontend)

• Register & Login (patients, staff, doctors, admin).
• Forgot Password / Password Reset.
• Profile Management (update details, password).
• Homepage (hospital info, doctors' showcase, services, patient stories, contact form).
• Doctors Section: Doctors List (sortable A–Z with specialization filter), Appointment Booking (based on available slots), Doctor Profile View (experience, specialization, availability), Search Bar (Doctor Name, Patient MR Number, Procedure type).
• View Invoices, Lab Reports & Ultrasound Reports (downloadable after login).

Admin Side

Dashboard

• Overview Cards (Appointments, Patients, Procedures, Lab Reports, Revenue).
• Revenue & Monthly Statistics.
• Daily Appointments List.

Appointments Module

• CRUD operations.
• Send SMS/WhatsApp notifications (book, update, cancel).
• Assign doctors and nurses.

Doctors Management

• CRUD operations.
• Doctors List with Name, Specialization, Appointments, Total Revenue, Status.
• Doctor Profile Page (schedule, patients, earnings).

Patients Management

• CRUD operations.
• Patients List (MR Number, Contact, Age, Gender, etc.).
• Patient Detail Page → history of visits, prescriptions, lab reports, invoices.

Procedures & Treatments

• Record medical procedures (Normal Delivery, C-section, Ultrasound, Gynaecological treatments, Surgery, Other OPD/IPD procedures).
• Assign procedure to doctor/nurse team.
• Save treatment notes, prescription, and reports.
• Generate procedure-specific invoices.

Laboratory Management

• Test Categories (Blood, Radiology, Pathology, Ultrasound, etc.).
• Book Test Samples (assign to lab staff).
• Upload Reports (PDF/Image/Text).
• Link Lab & Ultrasound reports to patient history.

Transactions & Invoices

• CRUD operations for financial records.
• Payment Modes: Cash, Bank, Card, Online.
• Generate invoices for appointments, lab tests, procedures, treatments, pharmacy.
• Send payment confirmations to patients.

Reports

• Medical Reports (procedures, surgeries, ultrasounds).
• Financial Reports (revenue, expenses, invoices).
• Patient-wise treatment and test history.

Doctor Side

• Dashboard, Profile Management.
• Appointments History (sorted by date).
• Patients List (with visit & test history).
• Medical Procedures: Add details of Normal Delivery, C-sections, Gynaecological procedures, Ultrasounds, OPD/IPD Treatments.
• Prescribe medicines & tests.
• Print or save treatment summary.
• Patient Records: View complete history of a patient (appointments, procedures, reports, prescriptions).
• Upload/approve lab & ultrasound reports.

Support Staff (Nurses, Reception, Lab, Accounts)

• Nurses: Assist in procedures (delivery, surgeries, treatments), Record vitals & nursing notes, Update patient progress.
• Reception Staff: Manage patient registrations, Appointment scheduling & rescheduling, Assist patients with MR number issuance.
• Lab Staff: Book & manage test samples, Upload reports (lab/ultrasound/pathology), Tag reports with doctor & patient records.
• Accounts Staff: Manage invoices & payments, Refunds/adjustments, Generate financial reports.

Patient Side

1. Dashboard, Profile update.
2. Appointments history.
3. Medical procedures history (deliveries, C-sections, surgeries).
4. Download prescriptions, test reports, invoices.
5. Booking: Book doctor appointments, Book laboratory tests & ultrasounds, Request gynaecological procedures (via doctor approval).
6. Notifications: Receive SMS/WhatsApp alerts for appointments, reports, invoices, payments.

Note: This project will be developed in 4 phases. Only specified tools will be used for project development.